The following is an example of poor customer service and a poor customer experience. As a startup CEO and founder myself, it is my belief that IF the founders or management were aware of this they’d fix it because that’s just the nature of founders – wanting to improve. It’s also a great example where…
Month: November 2012
Fatherhood !
My wife Poonam and I recently had our first child, a son. Baby Jei is about 21 days old now and I’ve been wanting to jot down my thought about the entire experience. Of course, having a newborn means you hardly have any sleep – so the act of putting thoughts into written form took…